I’ve spent the last couple of days searching for the right words to encapsulate UnitedHealthcare shareholders’ class action lawsuit against UnitedHealthcare on the grounds that it concealed how backlash from the CEO killing damaged its business model (which includes delaying and denying coverage), and most fitting word seems to be one of my favorites: chutzpah.
Good on you! And the words ‘chutzpah’ and ‘kvetch’ are perfect descriptors, given the context!